Return Policy

No Product will be accepted for return after 45 days from date of invoice.
No closeouts, specials or discontinued items may be returned.
Non-stocking items will be subject to restocking fees and freight if approved for return by the mill/supplier.
Items refused by the mill/supplier are not returnable.

Terms and Conditions

Finished goods must be in unopened factory sealed cartons with no visible damage to the carton or product.
- Carton items - minimum of five (5) cartons, same pattern and shade.
- Accessories - minimum of five (5) pieces.Must be in original factory wrap and may be from multiple invoices Non-serialized carton items - no minimum.
Minimum restocking fee is $50 for amounts up to $1,000.
The restocking fee for returns on stocking items over $1,000 is 5% of the total being returned.
Maximum restocking fee is $500.

All sundry items must be checked for expiration dates before approval of return.
The restocking fee on these products is a flat 20% with no minimum or maximum.

All returns will be picked up on the next available delivery day unless a specific day is requested by customer.
Standard delivery charges apply if picked up on nonstandard delivery days, or from a location other than customer's store or Tom Duffy branch.