Frequently Asked Questions

Here are some of the frequently asked questions

We have 28 store locations to serve you in California, Nevada, and Arizona. Click here to find a Tom Duffy store near you.

Online registration is available to flooring professionals at the credit services page. For Tom Duffy online registration or to access online ordering please contact us to first create a customer account then an online account can be created.

There are two options to receive your order: Will call at the store of your choice or shipping. Prices and details are available when logged in to your customer account.

Need special equipment for your project? We can help.

Tom Duffy has large equipment and rental services available in select markets. This service is available to flooring professionals with a Tom Duffy account. For Tom Duffy online registration or to access online ordering please contact us to first create a customer account then an online account can be created.

Existing customers with a Tom Duffy account can place orders.

For Tom Duffy online registration or to access online ordering please contact us first to create a customer account. Then an online order can be placed.

You have a registered online account and are having login issues? Please click here to reset your password.

Are you having website related issues? Please click here to contact us.

With over 10,000 products to choose from, we are the floorcovering professional's one-stop-shop from slab to surface for flooring installation, demo, and repair.

Product Categories/Subcategories - Click here to browse our product categories and/or subcategories to locate a product for your flooring project.

Brands - Click here to locate brands you’re looking for. Don’t see it? Contact us to make a request.

Need help with sizing or flooring calculations? Click here to view our flooring calculators.

The Tom Duffy website has a valid certificate issued by a trusted authority. This means information entered at https://www.tomduffy.com such as passwords or credit card information will be securely sent to this site and cannot be intercepted. Always be sure you’re on the intended site and see the secure lock icon in the address window before entering any information.

Please visit our Terms of Service and Privacy Policy for additional information.

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